Cascade gel detergent with Dawn has been redeemed!
Their customer service department responded quickly to my e-mail with an explanation of what went wrong (temperatures were too low during shipping) and instructions on how to restore the liquidity of my detergent (see below). Plus, they are sending me a coupon for a free bottle of Cascade in the mail (a pleasing peace offering).
Instructions
If your detergent is crystallized, fill your sink halfway with hot water. With the cap on, place your bottle in the water for one hour. Do this twice. I only did it once and it worked.
Carry on, Cascade.
1 comment:
Whoa, interesting!
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